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Arbitration is a formal dispute resolution process which is governed by legislation.
It involves an independent party making a binding decision on the parties in dispute.
The independent party hears evidence and submissions from the parties.
The independent party makes a decision known as an award.
The award is enforceable in a similar way to a Court order and is binding on both parties
Awards are more effective than Court judgments in that they may be enforced globally subject to some limited exceptions.
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